Apple’s New Liquid Glass Design: Practical Guidance for Designers
UX, Brand, Start-ups Paul Wilshaw UX, Brand, Start-ups Paul Wilshaw

Apple’s New Liquid Glass Design: Practical Guidance for Designers

The Liquid Glass language introduces a translucent, adaptive UI material across Apple’s 2025 OS releases and now ships in Figma’s latest effect update. When used thoughtfully, it can enrich hierarchy, but it carries real performance and accessibility costs if over-applied. The sections below summarise the design’s strengths and pitfalls, show how to recreate it in Figma, and outline best-practice patterns to keep products inclusive.

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The European Accessibility Act: A Strategic Opportunity for UK Businesses
UX, Brand, Start-ups Paul Wilshaw UX, Brand, Start-ups Paul Wilshaw

The European Accessibility Act: A Strategic Opportunity for UK Businesses

The EAA, which came into force on 28 June 2025, mandates that digital products and services offered in the EU must meet specific accessibility standards. Despite Brexit, UK businesses selling products or services to EU consumers must comply with the EAA regardless of where they are headquartered. This affects companies with more than 10 employees and annual turnover exceeding €2 million.

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UX isn’t a department, it’s a culture
UX, Brand, Start-ups Paul Wilshaw UX, Brand, Start-ups Paul Wilshaw

UX isn’t a department, it’s a culture

When scaling a product, it's easy to treat UX as a design step, something to layer in once the roadmap is set and the screens are ready to be polished.

In the most successful start-ups we work with, UX isn't a phase or a team. It's a way of thinking that cuts across product, engineering, comms and leadership. It’s a culture of curiosity, clarity, and co-creation, from the first idea to the final release.

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AI Needs a Better Interface, and Fast
UX, Brand, Start-ups Paul Wilshaw UX, Brand, Start-ups Paul Wilshaw

AI Needs a Better Interface, and Fast

Remember When Search Was Simple?

Back when Google ruled the digital world, the interface was brilliantly simple: a single box, a blinking cursor, and instant results. It felt easy. Fast forward to today, and many so-called innovative tools have kept that same box, but the experience feels anything but simple.

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Why so many start-ups struggle with simple - and how to get it right
UX, Brand, Start-ups Paul Wilshaw UX, Brand, Start-ups Paul Wilshaw

Why so many start-ups struggle with simple - and how to get it right

When you're building your first product or gearing up for launch, one piece of advice is always relevant: “Just make it simple.”

Sounds easy, right? But in reality, simplicity is one of the hardest things to design, especially when you’re a start-up trying to prove value, ship fast, and impress investors. Find out how Designed for Humans helps start-ups to simplify their product.

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Innovating Digital Products for Real Humans
UX, Brand Paul Wilshaw UX, Brand Paul Wilshaw

Innovating Digital Products for Real Humans

This article is for product managers, UX/UI designers, and innovation leaders who find their digital products aren't resonating with their intended audience. If you're noticing high churn rates or low engagement despite having advanced tech, this post is your guide.

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From launch to lag: What happens when UX is treated as complete?
UX Paul Wilshaw UX Paul Wilshaw

From launch to lag: What happens when UX is treated as complete?

One of the most persistent misunderstandings about UX is the belief that it has a finish line. A sprint ends, a prototype gets signed off, the feature goes live—and it’s ticked off as “done”.

The illusion of “done” is comforting, but dangerous. Read more to find out why.

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Why more data doesn’t always mean better UX
UX Paul Wilshaw UX Paul Wilshaw

Why more data doesn’t always mean better UX

Product teams often rely heavily on analytics to drive UX decisions—bounce rates, click-throughs, session durations. These are all useful signals. But I’ve noticed a growing trend: we’re drowning in data and starving for insight.

Find out why more data doesn’t always mean better UX.

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When UX crosses the line: The new face of dark patterns
UX Paul Wilshaw UX Paul Wilshaw

When UX crosses the line: The new face of dark patterns

The conversation around dark patterns hasn’t gone away it’s just evolved. What I’m seeing more frequently now is this: the most manipulative UX tactics no longer look obviously deceptive. Instead, they hide behind the language of personalisation, nudging, or even growth experimentation.

Good UX is persuasive, not manipulative. There’s a meaningful difference—and your users can feel it. The strongest products aren’t just optimised for clicks, they’re built for credibility.

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From tooltip tours to true journeys: Rethinking product onboarding
UX Paul Wilshaw UX Paul Wilshaw

From tooltip tours to true journeys: Rethinking product onboarding

Onboarding is one of the most misunderstood stages of the product journey. There’s a trend where teams equate onboarding with a series of pop-ups, hotspots, or a guided tour that’s more style than substance.

Find out why you need to design your onboarding as an evolving, embedded part of the user journey.

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Accessibility isn’t just compliance - it’s good design
UX Paul Wilshaw UX Paul Wilshaw

Accessibility isn’t just compliance - it’s good design

Accessibility isn't only about checking off legal boxes. It's about creating interfaces that are clear, usable, and respectful to everyone. If your product isn’t accessible, it’s not fully usable—and that’s a failure in user experience, not just a risk in regulation.

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Stop treating UX like paint: It’s your blueprint for growth
UX Paul Wilshaw UX Paul Wilshaw

Stop treating UX like paint: It’s your blueprint for growth

UX can be treated like a final coat of paint—something to apply once the product works. However, the most successful products aren’t polishing the experience at the end—they’re building it into the core from day one. Read on to find out why good UX needs to deliver.

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UX isn't just about users – it's about  business needs too
UX Paul Wilshaw UX Paul Wilshaw

UX isn't just about users – it's about business needs too

UX conversations often orbit around the user alone. Empathy maps, personas, journey flows are all vital but here's the reality - brilliant UX without business impact is just decoration.

You can pour energy into delighting users, but remember to ask the tougher questions to meet the needs of the business.

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Transforming UX design with AI and ML
UX, ML Paul Wilshaw UX, ML Paul Wilshaw

Transforming UX design with AI and ML

The fusion of Artificial Intelligence (AI) and Machine Learning (ML) with User Experience (UX) design is revolutionising the way we create and interact with digital products. This integration is not just a trend but a fundamental shift towards more personalised, efficient, and intuitive user experiences.

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UX fail: Are you designing for yourself or your users?
UX Paul Wilshaw UX Paul Wilshaw

UX fail: Are you designing for yourself or your users?

One of the biggest mistakes in UX? Designing based on assumptions rather than real user behaviour. It’s easy to think, “This makes sense to me, so it must make sense to everyone.” But here’s the thing—you are not your user.

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UX myth: Simplicity = Minimalism
UX Paul Wilshaw UX Paul Wilshaw

UX myth: Simplicity = Minimalism

Ever heard "good UX is just making things minimal"? It’s a common misconception! Stripping away elements can make an interface look clean, but does it actually make it easier to use?

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Why good UX is invisible
UX Paul Wilshaw UX Paul Wilshaw

Why good UX is invisible

From our experience, the best UX often goes unnoticed. If users don’t think about your design, it’s usually because it just works. No frustration, no confusion—just a seamless experience.

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Designing responsibly with AI: 4 principles every UX professional should follow
AI, UX Niomi Wilshaw AI, UX Niomi Wilshaw

Designing responsibly with AI: 4 principles every UX professional should follow

Artificial Intelligence is no longer a futuristic concept—it’s a powerful tool shaping how users interact with products today. From personalised recommendations to predictive search and intelligent interfaces, AI has woven itself into the fabric of modern UX design. Yet, with great capability comes great responsibility.

To truly harness AI’s power without compromising user trust or ethical standards, designers must adopt a principled approach.

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