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Product and innovation

We push boundaries to create innovative, intuitive products to help you to increase revenue, grow and retain users, and stand out from the crowd.

Talk to us about product and innovation

Our product and innovation services

Product strategy

Product discovery

Product solutions

Leadership

Innovation

Training and workshops

Vision and strategy

Go to market

Product roadmap

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Product and innovation leadership

Turn ideas into viable products that customers want to use

Vision, strategy and roadmap creation

MVP to scale-up execution

Behavioural and AI technology innovation

Coaching and aligning multi-disciplinary teams

Deliver prototypes to test and experiment with to reduce risk and cost

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Mentorship and team growth

Nurture the talent to drive your business forward

1:1 mentoring for product, UX, and design leaders and teams

Friendly and actionable advice to empower anyone to grow and succeed in their career

Inclusive team coaching and skill development

Guest lecturing and workshop facilitation

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Podcast hosting, guest speaker or help to set up your own show

Expert help and advice from people who have had radio shows and manage podcasts

Get your message out to new audiences

Grow your content library

Increase brand awareness and thought leadership

Our approach to product and innovation

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Discover and understand

We begin by getting to know you, your users, your business, and your ambitions.

Focus areas:

  • Product discovery and opportunity framing

  • User research, journey mapping, and persona development

  • Technical landscape and systems review

  • Innovation maturity and gap analysis

  • Stakeholder interviews for product vision alignment

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Strategise and define

We shape the foundation – aligning purpose, goals, and creative direction.

Focus areas:

  • Product and innovation strategy

  • User needs analysis and feature prioritisation

  • MVP definition and roadmap planning

  • Cross-platform experience architecture

  • Value proposition, positioning, and messaging

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Design, test and iterate

We bring ideas to life through inclusive, accessible design that is continuously tested and refined.

Focus areas:

  • Product prototyping and usability testing

  • Interface design and interaction patterns

  • Innovation testing and proof-of-concept development

  • Accessibility and inclusive design validation

  • UX writing and content strategy for digital products

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Deliver and launch

We build, activate and roll out solutions that connect, convert and scale.

Focus areas:

  • Product build and technical handoff

  • Launch strategy and go-to-market activation

  • User onboarding and retention journey

  • Cross-functional delivery coordination

  • Performance tracking and iteration plans

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Support and evolve

We stay with you to measure success, mentor your team, and guide future growth.

Focus areas:

  • Product optimisation and feature evolution

  • Innovation coaching and ideation workshops

  • Design system governance and scaling

  • Growth experiments and A/B testing

  • Strategic advisory for product leadership

Interested in product or innovation - let’s work together

FAQs

What does ‘innovation’ mean in your context?

We help you to push boundaries by identifying new opportunities, testing big ideas, and creating forward-thinking solutions that bring real business value. We bring a fresh perspective and can think differently about possible solutions to your problems.

Do you run innovation workshops or training?

Yes, we facilitate sessions that help teams think differently, break silos, and rapidly develop new ideas or ways of working.

Can you help us embed innovation in our organisation?

Absolutely, we offer consulting to help build internal innovation capacity, mindsets, and structures.

How do you make sure innovation leads to results?

We combine creativity with strategic alignment, clear success measures, and fast validation cycles. We’re considerate about the feasibility of products and make sure that innovation can be delivered.

What types of companies do you work with?

From start-ups, scale-ups and SMEs to large organisations – anyone looking to grow, evolve or disrupt with purpose.

Do you work on digital products only?

Our focus is digital, but we’re experienced in helping bring both digital and hybrid (physical  digital) products to market.

Can you support product strategy from inception?

Yes, we offer full lifecycle support including product discovery, strategy, roadmap creation and go-to-market planning. We can also help fix and support strategy for existing products and services.

Do you join existing product teams or lead projects independently?

We do both. We can plug into your team, co-create with you, or fully lead a project depending on your needs.

How do you validate product ideas?

We use research, prototyping, and user testing to validate desirability, feasibility and viability before launch.

Do you offer ongoing product support?

Yes, we provide post-launch support, mentoring, and optimisation services to keep your product evolving.

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Designed for start-ups

We partner with start-ups at all stages to turn ideas into viable products that customers want to use.

Our other services

UX

Why work with us?

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You’re not just a client. We partner, listen, challenge and adapt because the goal is to make your business, product and people stand out.

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We bring strategic clarity, inclusive design thinking, and hands-on delivery to transform your product, UX, design, and communication into impactful, user-centred experiences that sell and scale.

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Versatility that’s rare. We have 40+ years’ experience working as leaders across many sectors, which means we can adapt quickly, offer a fresh perspective and push the boundaries of possibility.

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We’re lean, not bloated. Everything is done with purpose and your customers in mind to create smart, scalable solutions to add value to your business and team quickly.

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Need help from humans?

We offer a few select 30-minute consultations each month for free.