Intuitive interfaces: what actually makes them clear?
UX, Accessibility, Communication, Product, UI Paul Wilshaw UX, Accessibility, Communication, Product, UI Paul Wilshaw

Intuitive interfaces: what actually makes them clear?

Most “intuitive” interfaces are just clear. This article shows how to remove cognitive load with precise language, predictable structure, and visible feedback. Use the clarity trifecta and the 3–30 ladder, run the five-second test, and fix mobile-first friction that costs sign-ups and sales.

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Designing responsibly with AI: 4 principles every UX professional should follow
AI, UX, Accessibility Niomi Wilshaw AI, UX, Accessibility Niomi Wilshaw

Designing responsibly with AI: 4 principles every UX professional should follow

Artificial Intelligence is no longer a futuristic concept—it’s a powerful tool shaping how users interact with products today. From personalised recommendations to predictive search and intelligent interfaces, AI has woven itself into the fabric of modern UX design. Yet, with great capability comes great responsibility.

To truly harness AI’s power without compromising user trust or ethical standards, designers must adopt a principled approach.

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