Transforming UX design with AI and ML
UX, ML Paul Wilshaw UX, ML Paul Wilshaw

Transforming UX design with AI and ML

The fusion of Artificial Intelligence (AI) and Machine Learning (ML) with User Experience (UX) design is revolutionising the way we create and interact with digital products. This integration is not just a trend but a fundamental shift towards more personalised, efficient, and intuitive user experiences.

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UX fail: Are you designing for yourself or your users?
UX Paul Wilshaw UX Paul Wilshaw

UX fail: Are you designing for yourself or your users?

One of the biggest mistakes in UX? Designing based on assumptions rather than real user behaviour. It’s easy to think, “This makes sense to me, so it must make sense to everyone.” But here’s the thing—you are not your user.

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UX myth: Simplicity = Minimalism
UX Paul Wilshaw UX Paul Wilshaw

UX myth: Simplicity = Minimalism

Ever heard "good UX is just making things minimal"? It’s a common misconception! Stripping away elements can make an interface look clean, but does it actually make it easier to use?

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Why good UX is invisible
UX Paul Wilshaw UX Paul Wilshaw

Why good UX is invisible

From our experience, the best UX often goes unnoticed. If users don’t think about your design, it’s usually because it just works. No frustration, no confusion—just a seamless experience.

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Designing responsibly with AI: 4 principles every UX professional should follow
AI, UX, Accessibility Niomi Wilshaw AI, UX, Accessibility Niomi Wilshaw

Designing responsibly with AI: 4 principles every UX professional should follow

Artificial Intelligence is no longer a futuristic concept—it’s a powerful tool shaping how users interact with products today. From personalised recommendations to predictive search and intelligent interfaces, AI has woven itself into the fabric of modern UX design. Yet, with great capability comes great responsibility.

To truly harness AI’s power without compromising user trust or ethical standards, designers must adopt a principled approach.

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